Enhanced Platinum Program

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Thermo King SVC Announces Enhanced Thermo Gard™ Platinum Guaranteed Maintenance Program

Thermo King SVC is pleased to introduce the enhanced Thermo Gard Platinum guaranteed maintenance program, which now includes four different levels of service and protection tailored to fit customers' needs. The enhanced Platinum program joins the Silver centralized billing program and Gold extended warranty program in Thermo King SVC's Thermo Gard family of cost and time saving service and maintenance plans.

Thermo Gard Platinum, which provides the ultimate in preventive and predictive refrigeration unit maintenance, now consists of the following four levels of protection:

Platinum Premier

  • Fixed cost for easy budgeting with no surprises
  • Comprehensive program tailored to maximize uptime
  • Includes coverage for all scheduled maintenance and all unscheduled or breakdown service
  • Service performed by factory-trained technicians at any of over 200 participating dealer locations in North America
  • 24/7 access to expedited service
  • Lessens customer risk and puts the responsibility on Thermo King

Platinum Essential

  • Allows customers to exchange the major component coverage of Platinum Premier for a lower cost coverage option
  • Guaranteed time and materials rates for engine, compressor, and microprocessor repairs
  • Service performed by factory-trained technicians at any of over 200 participating dealer locations in North America
  • A more economical option for older equipment coverage

Platinum PM+

  • Includes full preventive maintenance service at factory recommended intervals:
    • Complete 60-point inspection
    • Oil change
    • Oil and fuel filter replacement
    • Air filter replacement
  • Includes one interim inspection annually
  • Service performed by factory-trained technicians at any of over 200 participating dealer locations in North America
  • Coverage available at a fixed cost for terms of 3 to 7 years
  • Same affordable rates regardless of equipment age

Platinum PM

  • Includes preventive maintenance service at factory recommended intervals:
    • Comprehensive 60-point inspection
    • Oil change
    • Oil and fuel filter replacement
  • Coverage available at a fixed cost for terms of 3 to 7 years
  • Service performed by factory-trained technicians at any of over 200 participating dealer locations in North America
  • Same affordable rates regardless of equipment age

"The newly expanded Thermo Gard Platinum guaranteed maintenance program gives us much greater flexibility to meet each of our customers' specific needs," says Ken Hartman, manager, Thermo King SVC.


Monthly Sales Flyer

Thermo King Units
Hours of Operation
Omaha, NE (Parts Department)
M-F7:00 a.m.6:00 p.m.
Sat8:00 a.m.Noon
SunClosed
Omaha, NE (Service Department)
M-F7:00 a.m.12:00 a.m.
Sat8:00 a.m.4:30 p.m.
SunClosed
Sioux City, IA (Parts Department)
M-F7:00 a.m.5:00 p.m.
Sat8:00 a.m.Noon
SunClosed
Sioux City, IA (Service Depatment)
M-F7:00 a.m.5:00 p.m.
SatClosed
SunClosed
Grand Island, NE (Parts Department)
M-F7:30 a.m.5:00 p.m.
Sat8:00 a.m.Noon
SunClosed
Grand Island, NE (Service Department)
M-F8:00 a.m.5:00 p.m.
SatClosed
SunClosed